Returns & Exchanges
At Kahwa Coffee, we want you to be completely satisfied with your roast; if you are unhappy with your purchase, we offer returns or exchanges on non-perishable items within 30 days.
Contact Support
Email our customer service team with your order number and the reason for your return to initiate the process.
Prepare Your Package
Securely pack the items in their original packaging, ensuring that coffee bags remain unopened for safety and quality compliance.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once we receive and inspect your items, we will process your refund to the original payment method or ship out your requested exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing